Conditions of service



For the present and for the purpose of this service contract, Ms. 0lga Iuгkiпa states that:

0lga Iuгkiпa (hereinafter THE COMPANY) with 86.678.824.Н NIE and fiscal address in the street Avda. Europa 8, office 27CA, 03502 Benidorm; contact email: created and owns the web page, through which URL operates.

This contract governs the contracting by the CLIENT, through electronic media and on-line services, entertainment services and more specifically real escape games, which the company performs in Benidorm. the CUSTOMER is a natural or juridical person who performs the service booking through the website

2. Contract conclusion

This contract is considered to be concluded after the customer completed the booking form through the website and accepted the Terms of Service and in force from the time of payment of the reservation.
In the subject of the contract concluded exclusively by exchange of electronic mail or other telematic ways, means that the reception of the contract acceptance will not be necessary, as provided in Law 34/2002 on Information Society and Electronic Commerce Article 28.3 b), making the contract full force and effect.

3. Duration of contract

This contract ends upon accomplishment of the service provided by the company (holding escape game). However, the contract can be terminated earlier. After the termination of the contractual relationship, the company will proceed the data provided in accordance with the rules on data protection.

4. Economic aspects of the contract

The price of the services provided by the company will be established for each specific service in the rates applicable at all times, accessible and visible on the website rates Regarding the price, the company determines that:

Prices may be changed at any time without notice, such modification being binding for the parties since joining the web mentioned in the section called RESERVATIONS.
The average payment of contracted services is the bank transfer or deposit bank account. Once payment is made, the company will generate and issue an invoice.
The prices indicated in the RESERVATIONS section shall include VAT, unless other notice.

5. How to access the service

Once the reservation is made, by the company an email will be sent with the data necessary to make payment. The payment should be made within 48 hours starting from the booking request. If during that period the payment is not made, there will be proceeded the automatic cancellation of the contract and therefore the reserved date will be free for another user.

6. Early cancellation by the customer

The client may proceed to cancel the reservation if it communicates with more than 48 hours prior to the effective service delivery (the date and time of the game) in this case, the amount paid will be refunded.

The refund will be made to the same bank account from which the CUSTOMER made the transfer. In cases when the payment was made by cash in the customer’s account, the return will proceed in cash at the office of the company, upon submission of the payment receipt by the customer.

7. Terms of the Service and break of responsibilities

The company adopts all necessary technical measures and acts diligently and in good faith in order to the performance of the service be effective. However, the company indicates that:

It is not considered responsible for the defects and inaccuracies in the information and data provided by the customer.
The CLIENT undertakes not to require responsibility from the company for damages resulting from errors and / or incorrect or inaccurate information and data supplied as indicated in the previous section.
The customer must provide true, also being obliged to communicate to the company by mail any changes or modifications of such data for the company to meet the current principle of actuality.
The CLIENT also undertakes to have read carefully the general conditions and recognizes that where appropriate, freely and voluntarily accepts them.
THE COMPANY is not responsible for any damages that may cause the malfunction of the website due to the reasons beyond their control, technical reasons, expressly disclaims, any liability in case of malfunction of the computer network and / or telematics.
The responsibility of the company for compensation of damages and interests for damages caused by gross negligence, shall not exceed in no case from price paid by the customer for the service in which the incidence was caused.
As for the contracted services and as dependent on an external connection, the company is not responsible for the line falls, wrong or failed connections and any incidental and / or force majeure circumstance that makes it impossible to provide the service contracted by the CUSTOMER.

10. Subsistence of the contract

If any issue of this contract is declared annulated and or void, it does not mean not keeping the rest of the contract and its binding force between the parties.

11. Resolution

THE COMPANY resolves this contract in case of incompliting it by the customer. In this case, the customer is not entitled to claim the compensation. For this purpose, THE COMPANY communicates in a written form, by sending to email provided by the customer the resolution and may proceed without further requirement to the suspension of access to the service contracted by the client, without prejudice to the initiation of claims for unpayment or damages which may correspond to the company against the CLIENT.

12. Submission

For the resolution of any legal dispute arising from the interpretation and / or performance of this contract, the parties, waiving any other general or special jurisdiction that may apply, submit to the Courts of Benidorm.

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